Family Mediation North East
Website Privacy Notice
Family Mediation North East is a member of – Family Mediators Association.
The Family Mediators Association rules can be accessed at: thefma.co.uk
Family Mediation North East is registered with the Information Commissioner’s Office and we endeavour to follow all the requirements of the Data Protection Act 1998, and GDPR. We will not disclose your personal details to any third parties unless it is necessary to do so. On those occasions when we do need to disclose personal information, such as proceeding with your instructions or obtaining compliance or regulatory advice, we will do so on a confidential basis and in accordance with the Data Protection Act.
We have notified our processing of personal data under the Data Protection Act. We respect your personal privacy and will not use your personal information in any way that we would not accept ourselves. We have set out the following information about how we manage the personal information that we do collect.
What Personal Data do we collect?
To enable us to provide a service that meets your needs we require certain information. As a matter of course this will be:
Date of Birth
Information about the matter in dispute
We may also require:
National Insurance Number
Health and Disability Information
What do we use personal data for?
We collect personal data to enable us, if appropriate, to identify you and to provide a suitable service, and for the purposes of statistical analysis.
The information is used in practice and for system administration purposes and to form personalised profiles and demographics that we may use to improve the content of our communications to you. In order to collect customer use profiles, we may use "cookies" to store and track information about your use of Family Mediation North East.
How do we store, use, share and disclose our visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Cookies are small pieces of information which may be sent from our website to your computer or mobile phone and which are stored on your device's hard drive. They are designed to enable users to access our site more effectively and help us assess how our site is used.
Many internet browsers (such as Internet Explorer, Firefox Mozilla or Google Chrome) give users options about cookies. Most browsers default setting allow cookies; our system will issue cookies when you log on to and use our site.
There are more details about cookies and how to remove them from your browser at www.allaboutcookies.org.
Family Mediation North East’s website uses Google Analytics to help analyse how users use the site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for Family Mediation North East.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
Your Personal Data is safe with us
We will not sell, rent or disclose your personal details to any third parties, except:
when required to do so by law
in response to a valid legal request by a law enforcement officer or government agency
when you have explicitly or implicitly given your consent
to the Legal Aid Agency, if applicable in your individual situation.
Access to personal data
You can request a copy of the information that we hold about you, under the Data Protection Act. All requests for copies of personal information should be made in writing to Data Protection Officer, Laura Ronn, Director, Family Mediation North East, Ashington Workspace, Lintonville Parkway, Ashington, Northumberland, NE63 9JZ
How can you withdraw your consent?
Jurisdiction for use
This site is intended for use only by those who can access it from within the UK.
This site is governed by and construed in accordance with English law. Disputes arising in connection with this site shall be subject to the exclusive jurisdiction of the English Courts.
If you believe any information on this site is inaccurate or have any suggestions on how the content of this site could be improved, please contact us at email@example.com. If you have any comments or concerns regarding our services, you can contact us at firstname.lastname@example.org.
Further information about complaints and redress services is available from
Family Mediators Association www.thefma.co.uk
We will update the content of this notice from time to time. Please ensure that you visit this page regularly and refresh your browser to ensure your information is up to date.
It is your responsibility to ensure that your computer is virus protected. Family Mediation North East accepts no responsibility for any loss you may suffer as a result of accessing or downloading information from this site.
Accuracy and validity of information
Whilst we take all reasonable steps to ensure that the information contained within these pages is accurate and up-to-date, it is nonetheless supplied on an "as is" basis and accordingly we do not accept any liability for any errors or omissions. If you are in any doubt as to the validity of information made available within these pages, we recommend you seek verification by contacting us.
Whilst we take all reasonable steps to ensure this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance but we will endeavour to keep any disruption to a minimum. In addition, we cannot warrant that this website will be free of viruses or defects of any description and we will not be held responsible for any technical problems you may suffer as a result of your use of this website.
Third Party websites
This website may also contain hypertext links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third-party website and will be governed by separate terms and conditions. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any linked website.