At Family Mediation North East (FMNE) we offer clients the opportunity to attend a Mediation Information and Assessment Meeting (MIAM) online. This means you can attend an appointment from the comfort of your own home.
Since 2012 FMNE have been pioneers of online family mediation. We are experts in helping people reach an agreement online, by using our tried and tested method of family mediation. All our professional family mediators are trained in online mediation and are experienced and skilled at managing online meetings and helping you to reach an agreement. It is one of the reasons we help 90% of mediation clients reach an agreement on their parenting, financial or property disputes.
Maybe you want a MIAM but can’t find a local mediator who can meet with you soon enough. Or you can’t afford to take time off work to visit the mediator. And it's easy with childcare issues to attend without leaving the house. Well, you can meet with us over video call. All you need is a computer, tablet or smartphone with a webcam, a reliable internet connection and somewhere private to take the video call.
How to get started?
Please fill in our referral form and email this to us. This referral form provides us with important contact information about yourself and the other party and your problem or dispute. Once we have it we’ll get in touch with you to arrange your online appointment and send you instructions explaining how to prepare.
What happens at a MIAM?
At our appointment time, you’ll need to be in front of your computer or mobile device and logged into your Zoom account. One of our mediators will video call you. We will give you lots of information about mediation and your other potential options and will ask you some questions so we can work out together whether mediation is suitable for you. Mediation is a voluntary and confidential process. There is no pressure on you to proceed if you don’t wish to.
How much does it cost?
Each MIAM costs £120. Inclusive VAT and no hidden extras. So it includes a confidential online meeting with one of our accredited mediators and any follow up letters, emails and phone calls with you (and the other person). And of course it includes your court certificate should you want one. Legal Aid is also available for Online MIAMs in certain circumstances. Please contact us for more information.
What happens next?
If you decide you would like to try mediation, we will get in touch with the other person, inviting them to attend a similar meeting. If you are both willing and mediation is suitable we would organise a first mediation session for you both. If you decide you don’t want to mediate or the other party doesn’t wish to attend, we’ll post you the court certificate immediately to enable you to make a court application.