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Family Mediation North East can conduct an online MIAM with your client at your request within 48 hours, and send you a signed C100 and/or Form A the very same day.  

  • It's quick and straightforward to make a referral

  • All our mediators hold the FMCA qualification which evidences we are qualified to the highest standard and we can all sign court forms

  • We are leading experts in online mediation, having provided it since 2012

  • We have successfully worked in partnership with law firms across England and Wales for years


  1. Complete our referral form with your and your client's contact information and the nature of the case i.e. whether financial, requiring a Form A, or children issues, requiring a c100. We will contact your client to arrange a Mediation Information and Assessment Meeting (MIAM). We can guarantee an appointment within 48 hours and can offer out-of-hours appointments - perfect for urgent cases. 

  2. We will conduct the online meeting with your client via Zoom. This is an individual and confidential meeting of up to one-hour duration. The mediator will give your client information about mediation so they can work out whether they wish to proceed with mediation and they will ask them some questions so they establish whether it is suitable. Mediation is a voluntary and confidential process. There is no pressure on your client to proceed if they don’t wish to.  

  3. Once we've met with your client we can sign the required forms the very same day, FREE of charge. These forms are valid for 4 months from the date of the MIAM. Once you have received the forms, you can take the next step and proceed to family court with your client. 

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  • If your client and the other party wish to mediate and it is determined that mediation is suitable then we will arrange a joint mediation session for them together.​

  • Once the mediation session has occured we will:

    • Notify you that mediation has started.

    • Encourage your client to refer back to you for legal advice as required alongside the mediation process.

    • Send you a CW5 form where your client is Legal Aided to enable you to claim for legal advice given during the mediation process under the “Help with Mediation” scheme.

  • During the mediation we will:

    • Explain to clients that we do not share any further information with their solicitors until the mediation process is complete.

    • Remind clients to update you directly in respect of any documents and discussions.

  • You will no doubt be aware that the rules of mediation require us to be completely impartial and we cannot therefore engage in any discussions or correspondence with you about your client or the mediation process.


  • We will inform you at the end of the process whether the clients reached full or partial agreement or no agreement at all.

  • At the end of a Child Only mediation, we produce a summary of proposals or Parenting Plan based on the clients’ proposals and this is not a legally binding document.

  • ​At the conclusion of Property and Finance mediation we produce 2 documents.

    • The first is a Memorandum of Understanding (MOU) which is an explanation of the discussions and proposals made by the clients. It is confidential and without prejudice and not legally binding. It will be signed by the mediator as an accurate recording of the sessions.

    • The second document is called an Open Financial Statement (OFS) which details the full financial disclosure made by the clients. This is not confidential and can be used by solicitors if mediation breaks down. It will be signed by the clients as being a full and accurate disclosure of their means.

    • It is anticipated that the MOU will be converted to a legally binding agreement or order and all clients are made aware of the importance of this being done.

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